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Privacy Policy

WOLF FRAMEWORKS PRIVACY STATEMENT


Wolf Frameworks India Private Limited. ("WOLF") is committed to protecting the privacy of our customers and visitors. We understand that the information our customers and visitors provide on our website (the "Site") is of the utmost importance and we know it is crucial that we protect their information. Wolf has created this privacy statement ("Statement") in order to demonstrate our commitment to our customer's and visitor's privacy on the Site and to communicate our information gathering and dissemination practices to our customers and visitors. We will provide notification of any change to our policy at least thirty (30) business days prior to the change taking effect.

Information Collected:

For each visitor to our Site, our Web server automatically recognizes the customer's domain name and e-mail address where possible. We collect the domain name and e-mail address, where possible, of visitors to our Site, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages customers access or visit, user-specific information on what pages customers access or visit, information volunteered by the customer, such as survey information and/or Site registrations, user name, password, name and address, and payment information (e.g., credit card number and billing address) for paid accounts, and confirmation of license agreement. We also collect the Identification number or employer identification number of our affiliates where necessary for our billing requirements. We also collect and use metadata about our customers (i.e. how many requests are issued, how many collections created, etc.).

When you use the trial version, join a discussion list, subscribe to a newsletter, download an whitepaper or contact us for support (technical or customer), we ask for your contact or billing information which is used for internal operations and/or to provide you with updated information on our products and special offers. Other than for this purpose, we do not sell, trade, or rent your personal information to others. The information we collect is also used to set up the WOLF service for individuals and their organizations. It is also used to improve the content of our Site, used to customize the content and/or, layout of our Site for each individual visitor and used to allow access to the WOLF service. However, customer email addresses and customer information will not be distributed or shared with third parties.

Cookies:

We use cookies to store visitor preferences, record session information, such as items that customers add to their shopping cart, record user-specific information on what pages users access or visit, record past activity at our Site in order to provide better service when visitors return to our Site, ensure that visitors are not repeatedly sent the same banner ads (if any), customize Web page content based on visitors' browser type or other information that the visitor sends.

Sharing of Information:

We only share pertinent information with credit card companies in connection with and only as necessary to provide the Wolf service for paid customers. We will not use or share information in your application for services for any purpose unless (i) you request it, or (ii) it is required by law.

Correcting and Updating Information:

Upon request, we provide Site customers with access to the financial information (e.g., credit card account information) that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, and contact information (e.g., name, address, phone number) that we maintain about them. Customers can access this information online and correct any inaccuracies themselves. However User names may not be changed at this time.

Security:

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from visitors at our Site. We are also enabling SSL encryption for all interactive communication and data transfers between users & our Wolf Service.

We use our Hosting Partner in connection with our security. Our hosting partner combines best-of-breed hardware/software, proven processes and policy management tools, and experienced security engineers for the 24x7 protection of IT infrastructure, including managed firewall/VPN and managed Intrusion Detection System (IDS) services.

Children's Privacy Policy:

Wolf does not target its services to, and does not knowingly collect any personal information from, users under 13 years of age.

How to Reach Us:

#387, 9th Main,
7th Sector, HSR Layout,
Bangalore – 560 102.
ATTN: Director of Security
Email Address: Security@Wolfframeworks.com

Feel free to contact us at the above address if you have questions or concerns about our Privacy Statement.

Effective Date:

This policy is effective August 8, 2008.

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